6/7/25
Can’t recommend.
Living in this apartment complex has been a constant source of stress, discomfort, and frustration.
To start, the air conditioning in our unit has never worked properly. The master bedroom receives little to no airflow, and despite multiple complaints, the issue has not been fixed. Maintenance’s only suggestion was to close other vents, which did nothing.
Worse yet, maintenance entered our apartment without any notice or permission. This is an unacceptable invasion of privacy and left my... partner and me feeling extremely violated. Since then, we no longer feel safe or secure in our own home.
Review from Apartments.com
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Property Manager at Ilumina Zephyrhills responded to this review
We sincerely apologize for the difficulties you've experienced, and we understand your concerns. It's unfortunate to hear that the air conditioning issues have not been resolved to your satisfaction, and we also apologize for any misunderstanding... regarding maintenance access. We understand the importance of feeling comfortable in your home. We are committed to addressing your concerns. Please reach out to us directly at 813-896-0961 or iluminazephyrhills@zrsmanagement.com to discuss this further. Thank you, Ilumina Zephyrhills.