Altitude

There seems to be an elevator issue. Too many families standing waiting for 1 elevator. When I told the office staff, there seem ro be a lack of concern for the whole situation, no matter if the PAYING residents suffer.

The units are nice but the building trash rooms smells up the hallways. There’s no concierge, and it’s connected to the Downtown Hilton Hotel which means the garage is shared and it’s always traffic in the building. Management has made strives to improving by adding new carpets to the floor. They charge for literally everything. It’s ok but I wouldn’t recommend moving here

If you were thinking about leasing here please don’t. An overflow of trash rooms is causing a fungus gnat infestation in halls, elevators, and apartments on many floors. The gnats are impossible to get rid of since they are coming through the drains and vents. Pest control states that they can’t do anything about it, so residents are having to fend for themselves. Leasing team has made no effort to notify resident of action plan to get this taken care of. Conditions are extremely uncomfortable,... almost unlivable. Read More

Do NOT rent here. It is not worth the $2k to $3.5k a month—especially because of how management maintains the building.

Here are just a few reasons to rent ANYWHERE but here:

Maintenance only works during business hours, M-F. The management team says they have an on-call maintenance emergency but that’s a lie. You will only reach the “courtesy officer” who kindly lets you know that no one can help you until they are back to work. I had a stopped-up toilet on a Friday and had to use the hotel... lobby bathroom all weekend until they came back to work on Monday (and even then, I had to beg the management team to escalate it).

Residents are randomly locked out of the pool and club room for no reason. This happens mostly on the weekend when management is out of the office. Last weekend, all residents were locked out, however, I was able to see a homeless man--who probably climbed the fence—enjoying the pool that we pay high rents to use.

Food and package deliveries are extremely inconvenient. The call box on Piedmont Ave does not work so you must take TWO separate elevators down to meet your delivery person. Amazon deliveries are rarely on-time because they have no fob access to the building and often must wait for a resident to let them in. 25% of the time, your order gets canceled.

Although the building has 3 elevators, only 1 is operational 70% of the time. It’s a nightmare.

The fire pit in the outdoor picnic area has never worked; plans to repair it have yet to be communicated. Some outdoor speakers that are broken have yet to be replaced. The building plays terrible music throughout its common areas.

The blinds in my unit were severely damaged when I moved in. 4 months later, they have yet to replace them.

I can go on, but you get the gist—it is NOT LUXURY but it could be if it were better maintained. Read More

The units are nice and that is the extent of it. Mail and packages are stolen, Bike that was locked up was stolen from the bike room, Management refuses to help with either.

Elevators are constantly broken, Air BnB rentals are out of control, residents leave trash everywhere in the hallway and elevators.