Gentry

I have lived at Gentry for a long time and really appreciate the upgrades that have happened since new management took over. They are doing a better job at keeping everything clean and have gotten up more loungers at the pool. I really enjoy the location, however the bars can be a little noisy at night. Doesn't really bother me because I knew I was moving to the city.

This building has incredibly high turnover because of poor noise insulation and overall construction quality. It is managed with the expectation that you will not continue to renew.

I have lived in many "high-end" buildings, and this was easily my worst experience from start to finish. This is an example of a company squeezing every penny out of a deficient asset.

- Lease concessions will not be automatically added to your account. I had to hassle them several times to have them added - months... after they were guaranteed under the lease agreement.
- Contractors were granted unauthorized entry to my unit without proper warning or a qualifying safety concern. Another lease agreement violation.
- Variable community utility charges are hidden in the lease structure. This is a very rare and shady strategy to avoid fee visibility. It is also coming from the building (not the utility company) and is therefore difficult to trust.
- The reason there is a 4-day grace period on rent is because the typical industry grace period is 5 days. The late fee charge is roughly double the norm. Another strategy to generate additional fees.
- Based on my moveout experience, this is a company that likely charges tenants for damages and then leaves those damages until the next tenant notices them during the initial inspection. Fewer maintenance costs and more fees.
- Cardio equipment is cheap and left broken as long as it appears functional during walk through tours. You'll need a gym membership.
- They sent my lease for signature extremely late and right before my move. Processing had finished weeks prior. This was only after I threatened managerial escalation. This is either incompetence or a tactic to limit review time and force a rushed signature.
- Elevators break so often that one will not be fixed until multiple are down. It will take often take 5-10 minutes in the lobby to get to your unit.
- Smoke from other units will enter through the ventilation system. The smoke detector is next to the vent and goes off randomly.
- Balcony doors have poor seals that let hot and cold air through. This is a construction quality issue, but can raise your utility costs.

I moved in willing to tolerate the noise for a better price, so it is not fair to include it on the list. I did not expect the other issues. Hopefully this saves someone the unnecessary headache. I recommend living elsewhere. Read More

I have lived at the gentry for nine months now. The first eight months were great, but about a month ago my apartment flooded due to the sprinklers going off from a fire in a different unit. It took almost a month for them to complete renovations. They did not compensate me in any way. They even made me pay rent, threatening late fees if I didn’t pay. Even though I could not live in my unit for a month. To make matters worse, when I was finally able to move back in, my apartment was ransacked. I... had left my apartment VERY clean. When I got back, there are items all over my counter and floors, my bed has been unmade, closet opened and emptied, wires out in the bathroom, etc. Again with no compensation whatsoever. The gentry does not take care of their people in a crisis. The lack of consideration or assistance has been shocking to say the least. Read More

I've lived at 3 other apartments in Buckhead Village since 2017. I can easily say that Gentry is the nicest. In terms of amenities and location, I've had an incredible experience.