7/31/25
Verified Renter
The landscape is great and very impressed with the apartment format and windows!
However we pay for valet trash that’s supposed be picked up Sunday through Thursday and they don’t. I’ve put out trash on Sunday evening and it wasn’t picked up until Thursday on several occasions. I’ve sent multiple emails with no substantial explanation. This week we had two storm nights Tuesday and Wednesday, but that doesn’t account for why the trash wasn’t collected Sunday or Monday…the sitting trash creates... another problem bugs! It’s apparent that this place isn’t sprayed often because I see lots of spiders and ants everywhere. Last but not least is the endless months long saga with the non-working tub. It still leaks and I was told that it would be replaced but unfortunately there’s no definitive confirmation on that. I do appreciate the male manager correspondence and updates.
Review from Apartments.com
Property Manager at Windsor Vinings responded to this review
We appreciate you taking the time to share your insights with us. We're glad to hear you're enjoying the landscaping and floor plan of our apartment homes. That said, we're sorry to learn that other aspects of your experience haven’t met your... expectations. We've noted your comments about the valet trash service and will be looking into them promptly. If you'd like to discuss your feedback in more detail or if there's anything we can assist you with right away, please don’t hesitate to reach out to us at vinings@windsorcommunities.com. We value your input and look forward to connecting with you soon.
