7/20/26
Good but not Great
Nice apartments, nice staff, but beware the “emergency” maintenance as there is no urgency present. The bluetooth lock on my apartment door broke leaving me locked out, I got NO support from the “emergency” maintenance and instead had to waste my own time and money to pay a locksmith to let me in. I was able to enter the common areas and sit outside my door but not enter. This was not my fault yet I was the one to had to pay to fix it. I was also threatened by a man wielding either a long sharp... piece of metal or a sword, directly outside the lobby doors. I went to the lobby to ask for the security footage and they were very kind and helpful, telling me they had to wait until the next monday as they didn’t have the ability to get into it. Monday came and went, and as of Friday no one has emailed me the footage. The lack of urgency or care for the residents from higher management is very apparent with my experiences, I wish they were as kind and caring as the on-site staff.
Review from Apartments.com
Property Manager at Capital Collective Luxury Apartments responded to this review
Thank you for your feedback! We're sorry to hear about the issues with emergency maintenance and the security incident. We appreciate your acknowledgment of our on-site staff and encourage you to contact us directly to address your concerns.












