Polo Club

DO NOT LIVE HERE! When we moved out, we had to pay almost a whole months worth of rent in honestly ridiculous bureaucratic fees that should not exist for an apartment. Most of these fees are laid out in the lease, but literally anything that you do even a tiny bit different from what they what, they will charge you for it. We had to pay over 100 dollars for them to tough up the paint in the apartment which is usually wear and tear at any other place I have lived at. If you have a pet, they will… charge you for the cleaning even after you've already paid a lot of money at first and every single month to have the pet. In total, I spent $35 each month and almost 700 dollars for my pet. They also gave me a bunch of random charges from Mid American, that Mid American can''t explain, and Polo Club wouldn't budge on it. Premier Real Estate that runs Polo Club is not a good company. Read More

The apartment complex and the unit I live in are clean and all of the appliances are updated and work well. No holes in the walls or stains in the rugs, cute balcony and working fireplace which is super nice in winter.
Maintenance staff are fast and efficient, they have fixed everything promptly when the request is called in or submitted online—even when my roomie walked through the screen door and broke it, they replaced it within a day, no charge. :)
They do an excellent job keeping the… grounds clean and doing pest control in the units. They also hold a lot of special free events to promote the community.
Shelly and Trista are super friendly and they communicate well about special events, unexpected maintenance issues, and anything else that comes up. All of my interactions with them have been pleasant, I really appreciate them.
Living here has been awesome!! Read More

We have an issue of some foul smell in our bedroom and bathroom. We raised a request last month and they are not able to fix the issue till now. We have 2bd and 2bath. But we are using only 1bd and 1bath because of this issue. We asked for discounts in rent and they are not giving. They are also not fixing the issue. Will they allow us to stay if we don't pay rents on time?. Wont they charge fine?.If that is the case they should also be accountable for fixing the issues. They say they will be… doing this and that to give permanent fix but nothing has been done.

We made a mistake by signing a lease with them. They can't deny it as we have raised the request and email communication as proof. Read More

This is a great place to live in, very friendly, responsive and approachable staff, excellence location and has very good amenities.