The Lawrence House

Thank you for taking the time to share your feedback. We are very sorry to hear that your recent interaction left you feeling discouraged, especially during what should be an exciting transition into a new home and a new city.

We understand that... application requirements can sometimes feel frustrating or confusing, particularly when starting a new position and working with limited paystub history. We regret that the communication you received did not come across as as helpful and welcoming as intended, and we appreciate you bringing your experience to our attention.

At Lawrence House, we always want prospective residents to feel supported throughout the application process, and your feedback has been shared internally as an opportunity for continued coaching and improvement in how we communicate and assist applicants.

If you are still interested in moving forward or would simply like additional assistance with your application, please feel free to contact Alexis directly at aboyan@flatslife.com. We would be more than happy to help review your documents, answer any questions, and assist in making the process as smooth as possible.

Thank you again for your honest feedback, and we wish you all the best as you settle into Chicago and your new role. Read More

Your review is appreciated. We are glad to hear you feel at home at The Lawrence House and appreciate your feedback on the pool heater suggestion. Thank you for sharing your experience with us.

Thank you for your feedback. We know the HVAC issues have been frustrating, and we truly appreciate your patience.

Please know we’ve responded to all of your 14 work orders within 24–48 hours and have made every effort to resolve the recurring CH... 150 error through service calls, diagnostics, and repairs. As mentioned, this error code can occur due to how the system is designed—especially with breaker resets, switching between modes, or mechanical faults.

We’re encouraged that the system has been working well recently, and we believe that’s due in part to a better understanding and use of the system by residents. While the error may still occasionally appear, we’ll continue to support you in keeping things running smoothly.

Sincerely,
The Lawrence House Team Read More

Hello, we're sorry to hear your experience has not been pleasant. We find your review to be concerning and would like the opportunity to discuss it in more detail to determine which unit you're in, and how we can rectify any concerns that haven't... been addressed. Please reach out to our management team at lawrencemgmt@flatslife.com - we look forward to speaking with you. Read More

Hello, thank you for your detailed review of the Lawrence House! We appreciate you sharing a few highlights of the community - our bar, cafe, great social atmosphere, in-unit washer and dryer, plus the FLATS amenity access to our unique communities... throughout Chicago. We understand that our residents may outgrow their homes, which is why we have so many other options available! Don't hesitate to reach out if you're looking for a change, we're here to help! Read More