The Woodlands of Crest Hill Apartments

The staff at Woodlands were extremely nice, welcoming, helpful, and honest. I submitted an inquiry for an apartment home at the Woodlands, and within 24 hours, Ms. Debbie reached out. She is such a blessing! She did all she could to help me find an apartment home for me and my son. Ms. Debbie and Ms. Robin were both extremely helpful and very professional. I felt welcomed from the time I spoke with Ms. Debbie over the phone, even going into the office for a tour with Ms. Robin. Both Ladies were... a blessing. They were very friendly, honest, and nice. Although I did not choose to live in the Woodlands, Ms. Debbie has been very helpful with answering any questions I had/have. I like to recognize those who deserve to be recognized, especially when they are a blessing in disguise.

I was reading the reviews, which are extremely old and can be misleading. I have experienced firsthand working with Ms. Debbie and Ms. Robin. They have been nothing but a blessing!! If you are not sure about Woodlands, please do not just go off the reviews because they can be misleading. I'll tell anyone to give Woodlands a chance for themselves because what may be for you may not be for someone else, vice versa. Make your decision not based solely on a review but from firsthand experience. Blessings to you!!

Alicia Read More

Wish 0 stars was an option. Overall awful experience and have no idea how someone could enjoy living here. They do not care about the residents, only about taking your money. The area is convenient to get places but not a very safe area or community.

Moved out on time and followed all steps in lease for move out then sent to collections for not turning in keys (which I did) and for not moving out on time (which I actually moved out a week before I had to). Was told over the phone, in emails, and on a voicemail by account manager who was there in April 2021 that they would fix the issue and they never did. Now there is a new manager who will not return my phone calls or emails. Very shady and poor business practices, also complex was very... dirty which is why I didn't renew. Read More

This place is awful. Snakes, Loud neighbors, tenants beating people up, two murders this year! One just a month or so ago! Pool fees like slime, when it is clean they want to close it early. Workers DO NOT check pool passes so there are ALWAYS people that don't live here in the pool area. I have requested the BBQ area a few times and someone ALWAYS takes my spot. Cops always around a good and bad thing. Incompetent workers in office. When mail was in the business office when COVID started the... workers were too lazy to check the mail so people were stealing. This is the third Leasing manager we have had in two years since I've been here. I think they all have nervous breakdowns and quit. When I move this year I will tell more. PLEASE DO NOT WASTE YOUR MONEY! There are BETTER places for your buck then to deal with this place! Read More

A water main broke in my apartment. When i came home from work the carpet was cut and lifted to fit 3 industrial size fans to dry the soaked carpet. was offered no hotel stay for 2 weeks, threw away many wet items. The day after move out (after 4 years of on time rent!) was the only day I could complete a thorough walk through with maintenance, and 1 week later, I received a bill in the mail for miscelaneous "damages". Never again!