Luna Park

There are outdoor areas for dogs, but trash cans and bag stations are rarely stocked or maintained. The dog park itself could be nice, but trash is often overflowing and the entrance turns into a muddy mess. Around the dumpsters and parking areas, there is frequently broken glass, which feels unsafe—especially for pets.

Move-in & cleanliness:
My apartment was dirty at move-in. I moved in on a Saturday and had to clean the unit myself. Management only offered to send cleaners after I had already… done the cleaning, which was frustrating. Additionally, several move-in fees were not clearly outlined in the lease, and I felt blindsided at move-in. I am still waiting for clarity on what portion of those fees, if any, will be refunded.

Parking:
I requested a parking space before move-in and did not receive one until three months later. Parking enforcement is inconsistent—people park without paying, which makes it unclear why I’m paying $60/month. Snow plowing in the parking lots is very poorly done, making the garage feel like a necessity rather than a convenience.

Trash & building maintenance:
Trash chutes are frequently locked, and when they are, residents leave trash outside the chute room. Trash often sits inside the chute room as well, and management does not seem to address it. The elevators are constantly dirty.

Smoking & air quality:
The apartment in building 1600 regularly smells like cigarette smoke. This has been an ongoing issue, and management has not taken effective steps to resolve it.

Safety & utilities:
Packages are stolen regularly. Water was shut off right before the holidays for “routine maintenance,” but no notice was given. Heating and AC have never worked properly, and there is mold in the unit. I was told I could wipe it down myself and that it could not be remediated, which is concerning.

Noise & laundry:
Noise is a frequent problem, with loud music and yelling late at night. Laundry is also expensive—$3 per wash and $2.40 per dry—which adds up quickly.

The maintenance staff are truly wonderful. They are responsive, kind, and clearly doing their best with very old buildings and limited resources. They are the only consistently positive part of living here.

Luna Park has potential, but management issues, cleanliness problems, safety concerns, and poor communication make it hard to recommend. I would strongly suggest touring thoroughly, asking detailed questions, and getting everything in writing before considering a lease here. Read More

I have lived here for a year now. Staff is great, quick to respond, and very helpful (especially Andrea)! Only leaving because my husband's grad school rotation is across the country. Very pet-friendly, especially for dogs with the dog park and little trail in back. We had a few basic problems which were all fixed: outlet not working, lights burnt out, smoke alarm dying, etc. Overall, I definitely recommend if you're looking for a quiet, friendly apartment complex. It's set back enough from the… road that it's quiet but you're also a 7 minute drive from Six Flags and Gurnee Mills. Read More

The apartment community is nice. The facilities are cleanish and the staff is professional and responsive to all my questions and requests. It is convenient to the highway and like 5 minutes away from six flags and Gurnee Mills.

I intentionally selected the apartment because it was smoke free because I have chronic asthma made worse by cigarette smoke. The walls and ventilation here are awful. My neighbor smokes like a dragon and there is very little that can be done about it. When someone is… cooking, the smell wafts through your unit as if YOU are cooking. I have had to seal off my unit from common vents and it stills permeates the air. I have two HUGE air purification machines running that don't make a dent in the odors. My apartment is cute and the renovation is definitely attractive but I can't stay longer than a year due to the smells, for health and sanity. I would totally recommend if you aren't smell sensitive and do not have breathing issues. Read More