Albion on Lake Cook Apartments

This complex has done nothing but spiral downward since management changed. I’ve lived here 6yrs now, 2 most recent years under new management, constant plumbing issues and lack of response to maintenance requests is the new normal. I had to turn to the village of palatine when a complaint went unresolved for nearly 18months! Even worse, when they do respond to concerns, their go to is the bandaid approach, the root of the issue is never addressed or corrected. I understand and respect that they... are a business, but I would imagine their profit margin would naturally increase if issues were addressed and resolved initially. Their main concern is making everything look great on the surface in an effort to attract new residents, yet they show zero regard or empathy for the hundreds of people that currently call this complex home. Read More

Beyond that, don’t bother. Property management company does not reflect the values that Albion claims they have. Also, this is by no way a luxury complex.

These are old apartments that a fresh coat of paint on them. Within the first two months of this year, there have been two leaks from the ceiling. Another thing to note is if the apartment above or next to you is being remodeled, they will start working at 7am. I expected for management to compensate for said issues and was met with indifference and no solution.

At first glance, the apartments look nice and the administration is quick to respond to your emails and provide information. Once you sign then lease, however, everything changes and the carelessness of the property managers becomes apparent. It is clearly listed as a lease violation if you smoke inside your apartment, whether it's weed or cigarettes. Many of my neighbors have complained to the administration about weed and cigarette smoke filling their apartments, but they have done nothing to... stop it. The smoke will seep into your apartment and fill it to the point that it will give you lasting headaches and coughs. Does this sound like a great place to live? Didn't think so. Now imagine complaining for months on end with little to nothing being done to stop it. Imagine coming home to the second-hand smell of weed or smoke every day and not being able to sleep or open your windows (because it's cold). In all, the rules of the property as outlined in their lease is meaningless. Soon enough, Albion will be an all-smoking property after they've driven out the people who just want clean air. Read More

Moved in October 2022 and will NOT be re-signing for October 2023. Apartment itself is great, very spacious and love the exposed brick. Until they update them and make them like every other apartment there is. Overall, have had so many problems with the leasing company, maintenance, parking and ongoing construction. It’s terrible. 10/10 do NOT recommend living here.