Albion on Northwest

Albion on Northwest is a dumpster fire disguised as an apartment. Management is cruelly indifferent, incompetent, and openly hostile — complaints are met with excuses or gaslighting, not solutions. Maintenance is a joke; issues linger, multiply, and are never properly fixed. Residents are blamed, ignored, and treated like cash cows. This place is unsafe, disorganized, and toxic. Signing a lease here is signing up for endless frustration, stress, and regret. Avoid. Run.

Re-posting this review since it seems my first one was deleted... Another reviewer of this property hit the nail right on the head when they said "Shiny on the outside but rotten and decaying on the inside". The pictures online look great, but it's incredibly misleading. I can't post pictures to this review, but expect the following in the common areas: Old carpet that is smelly and stained, broken light fixtures, leaking ceilings, poorly repaired and unsightly walls, cobwebs, etc etc. In your... unit, you can expect: 10 layers of paint over every paint-able surface, dirty and stained carpet, doors that hardly open and close correctly, bent/broken blinds, damaged flooring, and the list continues. The property management team, while very kind in person, is completely inept. It's so hard to get them to follow through on anything that it starts to feel like malice. Calling the office will get you absolutely no where. You HAVE to go into the office physically to get somebody to talk to you. I could also write a novel on how hilariously bad the maintenance team is. To sum it up, they do the absolute bare minimum bandage 'fixes' and get annoyed when they have to come back when the 'fix' inevitably falls through. It truly feels as if the maintenance team has absolutely no accountability.

TL;DR- Slum disguised as 'modern' and 'luxury' . Spend a little more and go somewhere else. Read More

Don't rent here if you can afford anywhere else. The management is not helpful. After being hit by a car the rental I had was towed even though I talked to them and asked them what to do to avoid this. They would not waive the fee or assist in any other way. I spent 8 hours trying to sort it out with them for no help whatsoever. Waste your rent money elsewhere.

Management is terrible, the property is unsafe, you won’t get them to answer a phone call or email and I guarantee you regret renting from here almost as fast as the ink dries on the contract you signed.

Management is just pathetic. They won’t answer the phone during business hours. They won’t return a voicemail when they don’t answer. They won’t respond to emails sent to multiple office personnel. Oh and service requests through their app… you guessed it. Radio silence. Top it off with a heavy dose of cockroaches that they don’t do anything about, dark parking lots because 75% of the bulbs are burnt out and door locks that don’t work. they want to charge a premium but provide a sub-standard... apartment. I could go on but the bottom line is you end up with a nightmare of a dump that you don’t get to move out of fast enough. Read More