Black Bear Creek Apartments

I am a current resident and have been a resident here for 21 yrs really appreciate the current office staff.. They're working very hard to make some needed improvements here. We recently had a meeting with the current office staff and security which I felt was very informative. Some unresolved issues that I experienced prior to the new management taking over have been resolved. I hope to continue to make this property my home. Thank You Carla, Sasha, Brian and Staff

If I could give this place a negative 5 stars I would. Recently purchased by a new company that claims the apartments are now renovated....But in reality have only replaced a few cosmetics and taken some well planned pictures...
To start with the outside of the apartments the pool hasn't been usable in years and other than when they go to take a pictures is more often than not disgusting. The playground is often damaged and flooded by the nearby creek. Not to mention littered with drug… paraphernalia , which can also be found in the common areas such as the hallways,laundry rooms and parking lot. The buildings themselves have rotting balcony floors underneath, security doors that don't lock with door buzzers that don't work for multiple reasons and many other things..
Once inside if you walk down to the laundry rooms you will find that more often that not the machines don't work. The pipes/drains are damaged, filled with mold and many other nasty things and the fire detectors are constantly down. you will also see damaged walls and wet carpets from pipes that are constantly clogged or leaking.
Inside the apartments themselves the pipes are in the same condition causing damage to the kitchens and bathrooms constantly....The heater/ac units inside the apartments are old and falling apart with damaged vents inside the walls, AC units that constantly leak and barely due the job..Not to mention the high electric bills you will have if you choose to use them. They have replaced a few windows, but only the glass and not fixed the real problem which is the framing.. you will also find that electrical outlets constantly break ..and that is only a few of the problems...I've also found that the maintenance crew doesn't really know what they're doing. Read More

I was once a long-term resident (moved out after 4 yrs.) Erin (if she's still there) is VERY friendly/helpful. It is a generally quiet neighborhood located just outside of Addison. Not the fanciest, but for the pricing and peace of mind you cannot ask for better! The maintenance technicians are great also! Long term residents are friendly also.

I just moved out, this complex has a reoccurring bedbug problem and a really bossy office staff. Not to mention they can't keep their staff. The neighborhood is in a good location -food, shopping, and college nearby-, but the neighbors here are so loud. Would NOT recommend it, and check with neighbors about bugs before you move in!