Village Park at Cedarbrooke

I've lived here for almost 6 years and have been through multiple management. Since Mrs. Marlen has been here there has been many upgrades and changes. She takes care of her tenants and makes repairs in an extremely timely manner. She's been the best this complex has had and we hope she decides to stay with us. Life is better and safer with this new management!! Come check it out yourself!!

Very rude management trash on the play ground just wouldn't recommend these apartments from what I've seen

black mold in our sons room
multiple issues while there with water leaks, sewer back up , a mystery smell, laundry room dirty and machines not working ...
water/sewer backed up in bathtub while son was taking a bath and took plumber more than a few days to fix
a former postal truck is parked in front and never moves but they will tow anyone else for letting cars sit.
vandalism on parked car.
residents do not pick up dog waste
stay away

I moved into this complex due to short lease term while trying to buy a house, and location. Worst decision ever. I was in a third floor apartment in which my air conditioner broke over 10 times in 14 months, and heater broke twice. One of the times my air conditioner was broke for 2 weeks in the middle of July, and I have a child and cats. Emergency maintenance is an absolute joke, I called on multiple occasions for air conditioner, fridge problems, leaks, tub issues and clogged drains and I… never once had a call returned or help immediately, I what’s had to wait until the next business day to get in touch with the office. They talk about updates, but my building had half the carpet replaced in the hallway and then nothing, same with painting of the walls. There were countless times I went to or called the office during normal business hours and they were not open. Leaving messages is also a joke, as they will not be returned. The office lady Luisa will take messages for the manager Debbie, but calls are never returned. The “new carpet” in my unit was coming up everywhere when I moved in and I had to have them come nail it down on two separate occasions, one of which it was not nailed down properly and my daughter cut her foot. Through all of this, when completing my lease I was told I would be getting my full deposit back (minus pet deposit which they told me at original signing would be refundable and the lease says nothing of it being non refundable), and I moved out July 31st. After months of trying to work with the complex itself about my deposit(minus the help of the office manager Debbie who NEVER returns calls), I was told that everything was sent to corporate and there was nothing they could do. After two months of calling and emailing corporate to still no avail, I am currently in the process of filing a civil lawsuit against the property and the management company.

In short, this is hands down the worst place I have EVER lived, and would never recommend this place to anyone. Read More