5/27/26
If I could no stores I would
I DO NOT recommend this property to anybody. It is in such poor condition and there are rodents! The managers are rude and the reviews are nothing but lies. It’s affordable but you get what you pay for. Rodents, cigarette smell, poor communication, and structural problems. It’s falling apart and the staff here don’t care. There have been shooting around here as well, so aside from the unsafe living conditions due to it not being kept up, it’s unsafe physically
Review from Apartments.com
Property Manager at Maison Burbank responded to this review
We are sorry to hear about your negative experience and appreciate your feedback. Our team has worked diligently to address all concerns that have been reported to management, including promptly completing maintenance requests, scheduling pest... control follow-up visits, and placing additional preventative measures within the unit. We are committed to responding to resident concerns as quickly as possible and encouraging residents to report issues immediately so our team can assist.
We also understand there may have been frustrations with previous management experiences, and our current team is actively working to improve communication, response times, and the overall resident experience within the community. Additionally, the concerns referenced are not community-wide issues, and our team takes all reports seriously to ensure concerns are addressed appropriately and efficiently.
Please let us know if there is anything further we can assist with. Our team is here to help and support our residents in any way we can.
-Maison Burbank Team
