5/27/26
Terrible management
I have never been lied to and gaslit as much as I have with the management here. The pond is always green. There are huge dead trees in the pond and the deck is rotting and falling in to the pond. None of the equipment in the *fitness room* has ever worked in the 9 months i have lived here. The laundry facility has been shut down since before I moved in 9 months ago. My apartment always smells like mildew. My air conditioner has frozen up 5 tines in the last 4 months. All of the and back doors... to the apartments look disgusting. Security gates have been broken the entire 9 months i have lived here. Any time someone questions the manager she says you're *getting an attitude*. Absolutely horrible. Dont waste your time and money.
Review from Apartments.com
Property Manager at Cross Lake Apartments responded to this review
Thank you for sharing your detailed feedback. We sincerely apologize for the issues you've experienced, including the condition of the pond, fitness room, and laundry facilities, as well as concerns about maintenance and management communication.... Your experience does not reflect our standards, and we take your concerns seriously. We encourage you to contact our office directly so we can address these matters more thoroughly and work towards a resolution. We appreciate your patience and hope to improve your experience with us.











