Waterside Place by Windsor Apartments

I have renewed my lease at Waterside place for the second year in a row and I could not be happier. The location is unmatched, the apartments are well designed and I love the sense of community at Waterside. One of my favorite things is that there is not a lot of noise in the building and it is always well maintained and clean. Dominik, Marcus and Oliva on the property management team go above and beyond to ensure that all residence feel appreciated and at home.

Lived here for three years, from 2018-2021. Had an absolutely wonderful time and would have stayed even longer had I not moved cross country

Building & rooms: 4.5/5
As with most things in the Seaport, Waterside is new construction. Materials and quality are appropriate for the price. Layout of rooms are easy to make use of, and public spaces are simple to navigate

Noise: 4/5
Can hear residents if they're talking or passing by in the hallway, but overall fairly quiet. Otherwise can't hear... neighbors to the side, and only rarely those above you if they drop something on the floor. Unfortunately quite a bit of construction noises, which is expected in the Seaport with all the new construction going up. That said, it definitely reduced over the years and expect this to be less and less of an issue moving forward

Management: 5/5
Absolutely phenomenal team!!! Starting with Mary at the front desk, all the way through George in the leasing/management office, the Waterside team is extremely thoughtful and always professional. They're always responsive through email, and maintenance requests are handled within 24 hours. Packages are either housed in the Amazon hub next to the mail room, or held by the front desk for residents to pick up. When the front desk team has extra bandwidth, they sometimes even go the extra mile and deliver straight to your unit! They're also great at coordinating a steady diet of community events to keep you busy

Amenities: 4/5
Small gym, but has everything most people will need. Nice little garden area where you can rent out small plots to plant things. Plenty of patio chair/table clusters outdoors to sunbathe (when Boston weather allows) or hang out with friends and family. BBQ grilling area great for hosting

Location: 4.5/5
Right on the edge of Seaport, a 5-10 minute walk to where shops, restaurants, and office buildings are. 15-20 min walk to South Station and downtown/financial district. Extremely convenient to travel beyond walking distance, being less than a block from T station (Silver Line), which takes you to South Station in 5 minutes where you can transfer to other lines, and Logan Airport in 10. For those looking for the occasional rental car, there's an Avis/Budget right across the street, taking advantage of the nearby underground parking to house a large selection of cars Read More

Wonderful staff that goes above their normal tasks to deliver exceptional service.

We have been very happy with our Waterside Place experience. We are living here part time (our other home is in California) and it always feels good to return. Mary at the concierge desk is a warm and welcoming face of Waterside. Mike in maintenance responded so quickly and professionally when we had some appliance issues. The facility is always clean and well maintained. We dont seem to be here when when the social events are taking place, but they seem to be in a nice and not overly busy... format. Communication from management is efficient and friendly. Read More

Waterside has the best customer service and value in the Seaport. We looked at many alternatives during our search and we kept coming back to Waterside. We primarily worked with Xavier, but everyone in the leasing office was great. He was responsive, helpful, patient, professional and simply the best leasing agent we dealt with in the area. He went above and beyond, always there to help us with our questions as we were making our decision. Now that weve moved into our new home, we are so happy... that we chose Waterside. We love the location, amenities and the apartment itself was everything we wanted it to be. Very nicely renovated and the layout has a nice flow. It was hands down the best decision! Read More