5/26/26
Marsella has the most discouraging face to rent at Galvan
We had the displeasure to have Marsella do the viewing for us due to her looking somewhere between depressed and hostile during interactions and generally unfriendly attitude. She showed no initiative and didn't understand basic questions we had. I did talk to residents after my viewing and they reported that they used to and continue to have unreliable communication with their new management and some residents weren't even aware they had a new manager which tells me the information is true and... they don't keep their residents in the loop.
Given that Marsella's lack of friendliness spoiled my desire to rent and the residents reports of other leasing members being unreliable and unpleasant I will stay out of unnecessary drama and avoid this place if I can help it. I had a wonderful experience viewing the Escher right after that so that's a clear no for Galvan.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Galvan at Twinbrook Apartments responded to this review
We're sorry to hear about your experience during the viewing. We appreciate your feedback and will work to improve our communication and customer service to ensure a more positive experience for future visitors. - The Galvan Management Team



















