Westchester at the Pavilions

Customer service from all the staff was so amazing and extremely helpful.

I appreciate all the amazing help, time and effort from the staff members!

Our maintenance requests have been diligently cared for by Mr. Steve. He is attentive, personable and knows how to fix everything. Our requests have been handled with his care.

Leasing Assoc Brittany, was so wonderful in helping me!
She's extremely patient and extremely helpful.
She's (1) of the best associates I've interacted with in many years.
Her customer service is excellent!

Other colleagues are extremely nice also!

I'm finding the place to be ok not too noisy for now, my only problem is that the weed smells, in the hallway and inside the apartment, I have to been buying air fresheners but overall the place is clean, sometimes people have been leaving their dogs poop ?? in the hallway, and that's disgusting.

Westchester Pavilion Apartments looked great at first, but within five days of moving in, I’ve experienced multiple serious issues. The building is supposed to be secure with key fob or buzzer access, yet the entry door has been broken since day one, creating safety concerns. Inside the unit, both toilets were not functioning at move-in. The washing machine does not work and makes a loud ringing noise. A loft light fixture fell down. Kitchen cabinet shelves were sitting on the floor due to... missing pegs. Ceiling fans are dirty especially the one in the livingroom which is more than 20 ft high, and the master bedroom fan rocks and squeaks so badly it feels unsafe. The bathroom door will not latch, and visible nail holes were never patched. It’s clear the unit was not properly inspected before occupancy. Five days later, I’m still waiting on maintenance. The property has potential, but the maintenance and quality control process needs serious improvement. Read More