Beacon Lake Apartments

We went to Beacon Lakes Rental Office yesterday, ready to sign up, apply, put money down, tour apartments and anything else required to make the commitment and get the process started for a 2 bedroom apartment there. The man we spoke to took our information down, and said they had 4 two bedroom apartments available. Two for 9/5 and two for 9/7. He promised that they would still be available the next day and that he wanted to set up an appointment for us to talk to someone else. We set the… appointment and waited for that time to then go back to their office and continue our process to get an apartment. Upon arriving, we met with the woman he set our appointment with. The first thing out of her mouth is that the soonest they would have any 2 bedroom apartments available is 9/27!!!! I was livid!! I was in their office 24 hours prior and the apartments were still available and I was a paying customer sitting in the office ready to sign, pay, or do whatever would have been required to NOT have them rented out from under me and guess what!!!??? They were! What a reprehensible and unacceptable business practice. The worse thing was that he promised they would still be available. In hindsight, I should have refused to leave without that promise in writing and/or have made them, forced them to take a deposit from me or something. It is the worst experience I have had in trying to rent an apartment and would NOT ever recommend them to anyone.
Oh, and by the way, the phone rang while we were talking to him and he looked down and recognized the number. He made a derogatory remark about it being a current resident that he sarcastically said: "He always tells me he forgets about it or didn't get the notice etc.." then he said: "He better be stopping by here today to bring me some money". Well, I am sorry but that is certainly none of my business, and it's so good to know that the staff are talking poorly about their residents in front of prospective residents. Awesome - NOT! Read More