Sumter Green Apartments

I've lived at Sumter Green since 2008 (I wrote this in March of 2022-Updates in 2023 & 2026 at the end) when it was Crystal Village & owned by a different property management company than Kleinman Realty. The pool is nice.

A lot of water stoppages for repairs/maintenance. Sometimes noise from a neighbor, a couple stolen packages. These issues were addressed promptly by the Property Manager.

I liked my first apartment a LOT. However, since Kleinman Realty took it over I have had issues. My... issues are NOT with the staff of Sumter Green. It’s with the ownership company. With all the remodeling they are doing and adding small amenities, they jacked up the rent to a rate I find too expensive

Furthermore, with these remodels they are doing, I specifically was given a terrible choice. Either I could move into another apartment in the complex, find a new apartment somewhere else, or move out for 30 days while they remodeled the apartment I was living in and put all my stuff in storage giant containers and then move back in. I chose to move to a new 2 bedroom. The process was high pressure. I was given very little time to move. I live alone and am single, & work three part-time jobs, so I didn't have any help moving. It was exhausting and until I made "noise" about the process I was given even less time to do it all in than I needed.

After the move, I discovered that this "new" apartment with "new" kitchen equipment was not ready to be moved into. There were issues with the light switches in the hallway not working, there was only one switch in the bathroom that turned on both the light and fan, and the brand new oven was not working properly. My refrigerator/freezer, a brand new appliance that has only been used for about 4 months, was replaced because it blew a fuse. I had to throw everything in my freezer out.

This complex is right next to train tracks and the noise from trains in my apartment is so bad it wakes me up and the vibrations shake my walls.

I worked for the U.S. Census in 2020 and was assigned this complex. Management in the complex itself was helpful, but when I drove to the Kleinman offices to do official Census work, twice, I was treated extremely rudely by the staff

2023: I was apologized to by Kleinman for how I was treated during the Census. They towed a friends car at 3AM

2026: In 2024 my car was broken into. A guy in my building in the floor below me fired shots from his handgun into the floors above me & was kicked out. Read More

The oven wasn't heating, I sent a request at 12mn, maintainance guy came super fast by 9. Got it fixed right away. I also had an additional issue with the hallway light switch that I wasn't aware about, which got fixed right away. I felt the response was super fast, efficient and professional.

I've really enjoyed this place, it's a decent price for a decent place. Sometimes there are issues like loud neighbors or matainence issues which are annoying but nothing out of what id expect from living around so many people and for the price we pay.

My one issue is that snow and ice removal is very hit or miss. I often had a hard time getting in and out of the parking lots because there are piles of snow and ice blocking them even after removal. It also isn't uncommon to get plowed in and... then getting notice after being plowed in to move your cars.

The management staff is very friendly and helpful, even when you aren't someone who's needing their assistance often.

All places have their issues but given the price point for this complex being so fair, I cannot complain, especially with the responsive of management and matainence! Read More

Where to begin. The management/maintenance staff respond to requests for items needing to be fixed fairly quickly. If you are renting anything other than a top floor unit you WILL have sound issues. I lived at Sumter Green almost 2 years and have had multiple residents move in and out above me. The units had sound issues when I first moved in, but when they upgraded the apartment above me with all vinyl wood floors and removed all carpet it got much worse. You can hear EVERY footstep. You can... even hear a cat running around all across the ceiling. Every single thing the person above you does you WILL hear. The sound proofing is so bad you can actually make out what people are saying above you. The apartment's finishes were decent... but the complete lack of peace and quiet totally ruined my time here. I had to have fans and an air purifier running at night to try to drown out the noise so I could sleep. Unless you are renting a top floor apartment.. I highly suggest to avoid this place. There are better options out there for the rent they are charging. I have rented from over 7 different apartment complexes over the years and this has by far been the LOUDEST I've ever had.

Secondary issue.. There have been multiple sketchy situations at the building including cops being called over to intervene. There are always random vehicles pulling up in the middle of the night with loud bass parked out front for periods of time. Not sure what that's been about. They don't allow burning CANDLES! This was a "fix" to combat the constant smell of weed in the hallways. Fun fact... it still smells like weed in the hallways. Read More

When we first moved in, there were maggots coming in through the vents from another unit. The walls and ceilings are super thin. You can hear everything. A couple moved in above us with their husky and they would pound & stomp all the time, jump and play with their dog between the hours of 6am-midnight every single day. The husky would sit on their balcony most days and bark at everyone that walked by, which was on the parking lot side of the building. We complained to management 3 times and... confronted the couple twice and the only thing management did about it was tell us to document it and offered a mediation as if that would really change anything. There’s a lot of car break-ins if you’re not parked in a garage - which costs $60. When you get a garage neighbor, your garage key will start malfunctioning and management doesn’t communicate anything to you. When that happened to us, the garage wouldn’t open at all. Luckily, we were just getting home rather than trying to leave when it happened otherwise our car would’ve been stuck inside of the garage all weekend and there would be nothing we could do about it until maintenance finally comes and opens it on their own time. We witnessed a hit & run one night by a drunk driver when there was a car parked in the street. There’s always police sirens, power outages, and internet outages. The hallways are always dirty and always stink. The paint on the bathroom walls peel every time we showered because there isn’t enough ventilation, even with the door opened. Management will renovate units for 2 months straight without any warning and that made it hard to work from home when it was constantly noisy. Packages are always stolen. There’s a smoke-free policy but everyone smokes in there anyways. I had to always cover my face when I walked through the hallways due to my lung condition. Management doesn’t care about its residents. There’s no professionalism or communication from them and no one is ever available at the office. This place is over-priced and they continue to raise rent and separate utilities. They’ll always find a reason to take the security deposit even when the apartment is move-in ready. You can find way better quality for the amount they charge in rent and utilities which, by the way, includes internet that isn’t optional. Read More