3/21/26
Not great
Frequently dirty, rent feels disproportionate, tenants frequently breaking things like entry doors, pool is hardly accessible in the summer. Even if it is open people will send their kids out if they see potential baby sitters. Area in general is a rough part of town. Work orders get completed without much warning- if you put one in you don’t get to know when someone will be in your apartment.
Review from Apartments.com
Property Manager at Pointe West responded to this review
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met expectations and understand how concerns around cleanliness, maintenance, and communication can impact your overall comfort in your home. Our... team strives to maintain a clean and well-kept community, ensure amenities are accessible, and provide clear communication regarding service requests. Your comments are important, and we would appreciate the opportunity to look further into these concerns. Please reach out to our Resident Services team at residentdservicesMN@monarchinvestment.com, at your convenience so we can gather more details and work toward addressing these matters directly. We value your feedback and hope to improve your experience.











