8/2/25
Worst apartment ever
My experience with Proper West Apartments has been deeply disappointing and upsetting. Not only is their customer service consistently unhelpful and dismissive, but the management has shown a disturbing lack of respect and professionalism. Maintenance requests are ignored for weeks, and the staff treats tenants with indifference or outright rudeness. Most shockingly, during a recent incident, personal belongings were mishandled, and a kitab of the Quran was found damaged and discarded, which is... incredibly disrespectful and offensive. This level of negligence and disregard for residents’ values and property is completely unacceptable.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Prosper West responded to this review
Thank you for sharing your experience with us. We sincerely apologize for the distress and frustration you've encountered. Your feedback is important, and we take these concerns seriously. We invite you to contact or visit our office so we can... address these issues directly and work towards a resolution.
Sincerely,
The Prosper West Team