Park Avenue Apartments

My family and I lived at Park Avenue Apartments until this last month, and we had been there for 4 years. We finally bought a house for our growing family, otherwise we would have stayed! Staff was always friendly and helpful (and especially kind to our kids), the building was well maintained with management staying up to date with safety as well as voluntary upgrades. The few minor problems we had over the years (usually caused by our adventurous kiddos) were usually addressed within the same… day. The patch of lawn right outside our walk-out patio door saw hours of fun year round (and the neighbors were always gracious and smiling as our kids took over the sidewalk with chalk, paint, or shovels in the wintertime), with a park a block away for more energetic adventures. Neighbors were nice, and overall a quiet place to live (we were by far probably the loudest!). I couldn’t have asked for anything more from a place for our young family to live.

When I came to write this review, I was honestly shocked to see some of the other reviews, so I’d like to make a couple notes:

1. In our first interactions with the apartment manager, she was professional, straightforward, and to-the-point. Subsequent interactions varied - if I was bringing up a concern she was very prompt in getting it documented and addressed, etc; if we happened to run into her and we were just saying hi, she was much more relaxed and engaging with the kids. I personally appreciated her focus and attention to detail - I always felt that she was being conscious of not wasting MY time (especially as a mom with littles in tow), as well as still maintaining all her duties overseeing 120+ apartments and 30+ townhouses. Then again, I wasn’t raised in Minnesota, so half of the beat-around-the-bush niceties before finally saying what you intend to say, and taking half an hour to say goodbye have always been a bit annoying to me.

2. In my 14+ years of renting, I have never once been “offended” that a management company did not call me back...I simply assumed that if I didn’t hear from them, they didn’t have any availability. And I was always appreciative of the managers who did pick up when I called and simply told me they didn’t have anything available - 30 seconds or less was a win. Also, apartment listing sites will almost ALWAYS list the properties as “coming soon”...it would be a full-time job to be constantly updating it. Read More