The Fairways Apartment Homes

I normally don't leave reviews, but this situation needs to be shared. Over the past two months, my brother and I were suddenly charged over $400 each for water and sewer, when our normal bill is only $15-$20. We immediately tried to figure out what was going on, but the apartment office was impossible to reach. No responses to calls, emails, the community app, or even in person visits. It was like nobody worked there.

We were told once to call the water company, but the water company explained... they don't bill individual units at all and told us to go back to the apartment. So we were stuck in a loop with no answers.

Maintenance finally came into our unit by chance, and even they couldn't figure out the cause at first. After inspecting the bathroom and toilet, they replaced a broken flapper. But that turned out not to be the real issue. When they returned a couple weeks later, they discovered the actual problem which was a water leak inside our apartment that had been going on for who knows how long.

This leak explains the extreme water usage. It's not something tenants could ever detect without tearing the unit apart. And if the office had responded to any of our attempts to contact them, this leak could have been caught immediately instead of running for weeks and costing us hundreds of dollars.

We paid the first high bill in good faith because we didn't know the cause. But after learning the real reason and the fact that the office ignored this issue for an entire month, it's clear this was a maintenance failure and complete lack of communication on management's part.

If you're considering moving here, understand that if something serious happens, you may be totally on your own. Zero communication, zero urgency, and no accountability. Easily one of the most unresponsive and unprofessional management teams I've dealt with. Read More

I lived here for 6 months and had a recurring rodent/mice issue in my unit due to the building I was in. Although I had put in countless maintenance request to resolve the issue the problem was never resolved. It took multiple request and calls to management to get pest control to come out to my unit only for them to just lay bait in my unit and never follow up. The areas in the unit that the rodents were coming in and out from was never sealed or fixed despite my request being marked as... complete by staff without doing anything. This continued on the ongoing issues of having rodents. It’s very unfortunate that management expected me to stay in a unit that had rodents without throughly fixing the issue or providing a solution. The current community manager Michele is also very unpleasant, rude and lacks professionalism. I definitely would not recommend!! Read More

Stayed with the Fairways a little over 30 months. Great amenities, spacious layouts, decent appliances, and good/quiet neighbors. The new management team is forthcoming with information & updates about the property. Maintenance requests are handled in a timely fashion. Only qualm would be parking near your unit, depending on which building.

If your looking for open concepts, great Amenities, beautiful grounds then look no Further. Myisha and her team are top notch. Already signed my second lease.

When we moved in, we were charged a pet deposit. We paid a monthly pet rent. When we left, not only did we not get the remainder of our security deposit back, we did not receive the pet deposit back and we were charged a pet cleaning fee. The grounds were covered in dog poop and management never enforced Lee's Summit leash laws so aggressive dogs charge leashed dogs regularly.