Lagniappe of Biloxi Apartment Homes

Staff is wonderful! Apartments are up to date! I would recommend to anyone looking for a new apartment!

I am a current resident here and it’s an amazing place to live the atmosphere is so welcoming, the office staff is super friendly and are constantly putting on activities for residents to show appreciation and I love it because it shows they care for resident like us, they keep grounds up and clean, pool always looks amazing, and maintenance is amazing they come out at anytime for emergency they are quick to respond and get it done quickly. They are so good I almost never have a repeat call for… the same issue, amazing place and atmosphere 10/10 highly recommend. Read More

My stay was bittersweet. I loved the apartment itself. The renovations were beautiful the grounds were clean and my neighbors were loud but not enough to complain. The office staff on the other hand are unresponsive, lazy and incapable of doing anything the correct way. They were all so nice and hospitable before I moved in but just as soon as I signed my lease that all went away. I just recently moved out a few weeks ago due to an inevitable job transfer. I gave them a 60 day notice and was… told it’ll be contingent upon move out that I pay the move out fees before 90 days or it’ll be sent to collections in which I agreed. So to my surprise yesterday I was sent an email saying I had 30 days to pay my move out fees or it’ll be sent to collections. I contacted them immediately only to be told that she’ll speak with management to get the issue solved and she’ll call back, I have yet to receive a call back. Read More

RUN – don’t move here, looks nice but my experience with their leasing staff makes me glad I never moved in. I was approved for an apartment in Feb for a late march move in. First, somehow in the couple hours between choosing a unit and finishing an application i was told the unit i requested was not going to be available. I had to choose another less desirable unit but moved forward. I then was told by the leasing agent Abril had to pay the bond for the security to their partner company… LeaseTerm right away to get a lease made. I did this, but no lease was ever made. Well i had a change in plans and canceled my move in a couple weeks later (never getting a lease to sign anyway) and requested the security bond be refunded as i wasn’t moving in. Told that couldn’t happen, as LeaseTerm can't do refunds. So i spent 3 weeks trying to email and call that grimy company with no response, finally reached a person who said they would gladly refund the fee if the apartment management signed off on me not moving in. Called Abril, explained what they said, spoke to the property manager who said that they shouldn’t have asked for that fee so soon anyway, it's usually collected about a week before move in and she'd call and sort it out with LeaseTerm. She then went on vacation for a week without calling. She gets back and somehow can't get a hold of the sketchy LeaseTerm company (neither can BBB who I filed a complaint through - wow). Finally, after another week of trying they manage to but get mixed messages, the company's rep will allow a refund but not their general manager? Ok...well they won't do any more, say they'll give me their regional manager's contact info. Sat on that until i hounded them for it. Emailed her, no response in 10 days. So, I’m out a fee i paid for a service never rendered (never given a lease and never moved in but paid security). I have never dealt with such disfunction, poor communication, lack of understanding of general procedures, and an apartment partnering with such a sketchy security bond company in my life. Dodged a bullet not living in this place but I’m out hundreds due to their incompetence. They’re now ignoring me and BBB. Such a mess, been going on for two months this way. Read More