6/12/25
Small hidden charges
Love the staff, but I was late due to a job change . To inform others, there is a $75 late charge that is highlighted first page . Continue going through the pages & pages until you reach a small box with small writing. After the five-day late fee, you will be charged $10 per day. I called the office and was told that I would be charged a $75 late fee nothing extra was stated about $10 a day
Review from Apartments.com
Property Manager at Reflection Pointe responded to this review
Thank you for taking the time to share your experience at Reflection Pointe. We appreciate you highlighting your positive interactions with our staff. We understand your frustration regarding the late fee policy. We strive to be transparent with all... fees and requirements, and we will review our lease documents to ensure clarity regarding the late payment structure.
We want to understand your concerns better. Please reach out to us so we can discuss this further.