11/22/25
Verified Renter
In the beginning it was nice when I first moved in but so much has changed including the guess parking where our guess now has to pay days just to visit. The pool is always cold and the water system is not the best. The water is sometimes brown that comes out the faucet. The staff can also be more genuine. They appear friendly when they are giving you a tour but once you sign that lease you see that they are not so friendly.
Review from Apartments.com
Property Manager at Ascent Uptown responded to this review
Thank you for sharing your feedback. We are sorry to hear about these concerns and appreciate the chance to address them.
Our pool is not heated, so it will be cooler during colder months. With the water system, discoloration can happen in any type... of home if a faucet has not been used for a while and running it briefly will usually clear it.
Guest parking was updated recently to create a fair system and ensure availability for all residents. We understand changes can be frustrating, and we appreciate your patience.
We also take comments about staff interactions seriously, and we would like to learn more about your experience. Please feel free to reach out directly to our Community Manager, Ashley, at ascentuptownmgr@greystar.com so we can look into this further.
Thank you again for bringing this to our attention.














