7/28/25
Mold in your air
I would not recommend living here if you care about your health, I think the pictures speak for themselves. Cortland is refusing to test for mold (air quality test or swab test). It has been over a week since I first sent them the pictures and they had not offered to send out any remediation teams until yesterday. Although they are "getting a remediation team" to clean out the duct work and deal with the leak, they still refuse to test for mold after the cleaning to prove it is a safe living... space.
When the leak first showed up, I had to report it 3 separate times before anyone from maintenance came to my apartment. They then proceeded to just paint over it. I brought a moisture reader from work and showed them that the issue wasn't resolved, it has now been over a month and still hasn't been fixed. I then realized the maintenance team accidentally left my mechanical closet unlocked, that is when I discovered that the air filter hasn't been replaced in the entire year I have lived here. I also then discovered the black mold growing on it. As stated previously, Cortland refuses to test for mold and has repeatedly told me that the pictures just appear to be dirt and dust. They are not making an attempt to set things right for us after breathing mold throughout our HVAC system for a year.
Do not live here if you value your long term health.
The one redeeming quality for Cortland South End is the team of Jamie, Madison, and Mikaela.
Review from Apartments.com