7/26/26
Verified Renter
It has been a good experience living in the Element Ballantyne apartments. One of my constant complaint is about the upstairs noise from my neighbor. Bin addition, sometimes the valet trash doesn't get pick up.
Review from Apartments.com
Property Manager at Element Ballantyne responded to this review
Thank you for taking the time to share your feedback. We're so glad to hear that your overall experience at Element Ballantyne has been a positive one.
We apologize for the frustrations you've experienced with noise from your upstairs neighbor and... the occasional missed valet trash pickup. We understand how both can impact your day-to-day comfort. While some level of noise is expected in apartment living, we take resident concerns seriously and are always happy to work with our residents to address excessive noise whenever possible. We also continue to work closely with our valet trash provider to improve consistency and appreciate you bringing those missed pickups to our attention.
If you're still experiencing either issue, please don't hesitate to contact our office so we can assist further. We truly appreciate you being a part of our community and value your feedback as we continue working to improve the resident experience.













