Greenway at Mallard Creek

I lived at this facility for a year. It's in a great location and the office staff were wonderful. I had not issues and I would highly recommend.

Bad management. Dirty. Crime. Overpriced. Poor quality. Weed and cigarette smoke all the time

The staff isn’t very helpful. They came to do a “customer service survey” which was really just a tactic to try to get us to sign a lease that was $300 a month more than our current price. We told them no thanks and listed a number of reasons we wouldn’t stay including a few maintenance issues we needed help with, they said they’d get maintenance out but maintenance never came. I submitted a ticket digitally and when maintenance got here he said he had no clue about all the other issues we told… the lady from the front office about. The pool is also out of control. There are constantly people blasting music and there are children screaming all day long. There is also frequently people there blasting music past closing time as well, there was even an instance of someone hiring a DJ to play from the pool. If you want a quiet community I would definitely recommend not living here. Read More

Greenway at Mallard Creek is a complete disgrace! I have emailed the manager, JP multiple times for various things and she never responds. I finally started going to the leasing office to ask my questions in person and the staff is rude and not helpful. JP even went as far as saying that she has not received my email, which in my opinion, is very unprofessional. Email’s don’t just go missing and if I had the wrong one it would bounce back to me and it never did. Even when bringing up concerns… about my safety, the leasing office neglected to answer any of my emails and calls. Not only do they fail to respond to personal emails, but they do not send out community emails about current happenings or construction that is taking place. A few examples include, failure to communicate about pool closures, fire alarm tests, construction taking place outside of units, etc. You would think all of these things would be properly communicated but you don’t find out until it’s happening since the management team does not know how to communicate with its residents! The management team couldn’t even have the decency to inform me of my move out procedures. After ignoring my emails yet again, I went to ask them my questions in person and they refused to talk to me. It took me 5 trips to the office and by the 5th one, I sat and waited in the lobby for 30 minutes until someone would finally talk to me. My time living here under the Connor Group Management has truly been awful and I would never recommend this place to anyone! This place and the management team is a joke! Read More