4/16/25
Verified Renter
When I first moved here, I liked it. Not anymore. I realized they don't care about the residents. Office staff is not personable like previous management/staff. Community appearance went down. Maintenance is not too strong. You call for a problem, they come but downplay it, never go to the roots of the problem. So you end up with same problem again. I feel like the safety police, always have to call Duke energy to report lighting problems, because I walk my dog at night and don't feel safe... in the dark.Duke energy said they're only responsible for streets poles. For some reasons, I always end up with neighbors on top of me with 10 kids, or 10 dogs, at one point a tenant had 13 dogs in total. He had 2 dogs he came with, and the female gave birth to 11 pups. So the amount of noise is always insane. In all it's not the worse place to live, but definitely not worth the exorbitant price.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Vetra Quail Hollow responded to this review
User, we are committed to providing each and every resident with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations.
Please feel free reach out to... berkshireplace@willowbridgepc.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
