2/13/26
Very underwhelming
The word luxury has lost all meaning these days. Theres an overwhelming amount of fees for nonexistent or underwhelming product. There’s no parking ever, the gym is terrible and a big reason we signed the lease was because of the staff telling us of their plans to completely renovate it in two months after we signed. That was almost two years ago and nothing has changed. Unless something changes I don’t know if I plan to renew. Valet trash does not run on weekends and since that’s when most... people have the most trash, it almost defeats the purpose, and when it does come, it’s never at a consistent time. I’ve had bugs in the apartment and the police are here more often than I’d like them to be. The staff is inconsistent and hard to get in touch with due to the constant turnover so it’s hard to judge them fairly. I have faith they can get better but as of now, not pleased. I hope things can turnaround and I’m positive they can.
Review from Apartments.com
Property Manager at Willows at the University responded to this review
We’re sorry to hear that your experience has not met your expectations. We take all feedback seriously and are always looking for ways to improve our community and services. We would appreciate the opportunity to discuss your concerns in more detail... and learn how we can better support you. Please reach out to our management team directly so we can work toward making things right.
