9/24/25
New manager has ruined a once nice community
The first year and a half we lived here was great. Then they brought in a new manager. She immediately ruined the place. She took away our assigned parking spaces, claimed we never had them and then when we pointed out our letters to our apartments were on our spaces she immediately sent someone to paint over them. Still argues to this day we never had them. They claim these are smoke free apartments. They moved someone in beside us that smokes and fills our apartment with the smell. She... says she can't do anything about it and we just have to live with it. She did away with having anything outside your door. No plant, no table for packages, nothing. They threated to throw anything way they found out there. She has been nasty in all her communications. She doesn't want to be bothered enforcing the polices so she simply doesn't. Thats why she did away with our parking and refuses to do anything about the smoking. Our last leaser renewal we found out that they had typed on the lease it was for 13 months which was correct but then put Jan to Jan on the dates in error. We pointed that out and she told us it was our fault and we would have to pay the rent increase a month early. The electric bills here are very high. You can hear the wind through the windows and see daylight around your front door. Turnover here has increased dramatically. Avoid this place until such time as they hire a decent manager to run it.
Review from Apartments.com
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Property Manager at Madison Hall responded to this review
Thank you for sharing your experience. We're truly sorry to hear about the frustrations you've encountered. We’d really appreciate the opportunity to speak with you and work through these issues. Please reach out to us at madisonhall@syncoproperties...	.com
 or call (336) 778-0981 - we’re here to listen and help.	
















