9200 Exchange

Where to begin…first, I will say I liked my apartment. The inside was nice and I was content living here. The maintenance staff was always responsive to any issues.

The bad: roaches, poorly maintained building. Smells like weed constantly. Two elevators and one breaks weekly fairly consistently. There was a day when both were out. Not convenient for those animals or humans who are not physically able to take stairs.

The really bad, the office staff. There are 1-2 decent people, but in general… they make constant threats to all tenants via e-mail making up fines they will charge rather than sending notice to the individuals they are actually addressing.

When it came time to move out, I was immediately sent how much I owe them and the basic math was wrong. I followed up and got different amounts which made more sense and was told I’d be receiving a move out packet with amounts and move out instructions.

Never received move out packet. Sent an email with simple questions such as, where & how should I remit final payment? No response. Where do I leave keys, no response. I call them trying to make payment and finally, after I’ve already moved out, emailed and called, I get the move out packet. Disorganized, Incompetent? I don’t know, maybe they do this to try and get more money. What I do know is, you should keep looking and avoid this place. Worst experience I’ve ever Read More