Park and Market Apartments

Let’s start with the fire alarms: they go off in the early hours of the morning at least once a month. The management blames “interconnected systems” instead of taking accountability and upgrading their own. Instead of protecting tenants’ sleep and sanity, they blame other businesses like it’s not their problem. I’d ask them to consider if they lived here paying their hard earned money to be in a good area of town with their families, young children, or pets, would they be pleased with the... excuse “our systems are connected to other retail locations and we have no control over the false alarms” when a 2:00 am alarm goes off for nearly an HOUR. And then continues to happen Every. Single. Month. After with no resolution.
Then there’s maintenance—or lack thereof. When my washer and dryer broke, they left my request on hold for a week with no communication. I had to follow up myself just to get any movement. Completely unprofessional and shows exactly how little they care.

Parking? A joke. You get 1.5 floors out of 5 dedicated to you and the hundreds of other tenants in a deck where the other 3 floors are also shared with all of North Raleigh/or reserved grocery parking. Good luck finding a spot when the shopping center is packed (which is always). You’ll be circling for 30 minutes just to park where you live. Read More

Honestly, this place is THE WORST. DO NOT MOVE HERE. I often never leave reviews, especially a negative one because it takes too much of my energy... but I cannot resist here. I could type a novel with all of the issues we have had in the 2 years of living here, but it goes beyond the issues. It is understandable to have challenges in any living space, however - the management couldn't care less about your struggle as a resident at Park and Market. They truly depend on their maintenance staff to... cover EVERYTHING and I will say, the maintenance staff always shows up and always tries to fix the problem... but it seems like they aren't supported by the management here whatsoever. We have had several packages STOLEN from the mailroom in the last month, only to be told "sorry just call the company you ordered from and they'll probably replace it" after we asked if they had cameras, they responded "we do but we don't know anyone so it's impossible to track who is stealing" I also suggested to make a sign that stealing mail is against the law... but they don't care to manage anything. The next issue is our AC unit has been broken the entire summer - on and off. As the maintenance team comes to repair the issue over and over again, we have yet to hear from management about their apologies for our issue and we continue to pay thousands of dollars to live here. Again, I am not going to report all issues we have had here... just know that this is NOT the place to move. You will waste your hard earned money. We will be relocating as soon as possible due to the way we have not been taken care of. Read More

2 young professionals with dual income. It’s a dump. The location is convenient but the rest is rough. We have had major problems with bugs, constant fire alarms (1-3x a month) AC not working, kitchen sink leaks, leaks from ceiling , windows broken, stolen packages from the mail room, stolen items from the front of our door, car has been broken into with items stolen.
The staff turns over every month and is over whelmed. The parking garage is poorly managed so Thur-Sunday you may or may not get... a parking spot near your floor. Pool area is strangely run. The outside area has turned really negative and loud post Covid. Doesn’t feel safe after 830 anymore. No security presence.. Other than the decent rent price, there is no sense of community or reason to live here Read More

It's been over four months since my lease ended and I have still yet to receive my security deposit even after hounding the property management team many times over. Only rent from this company if you are OK with giving your money to a shady business.

Location is great. Price is average for what you get.