Coulee Ridge Apartments and Twin Homes

They took roughly half our deposit for cleaning fees, which isn't the worst since we were expecting to not get much back given the other reviews. As for my full-opinion of Coulee Ridge: It's okay. Our upstairs neighbors caused nothing but trouble for us during our entire stay. They bought a drum kit, refused to not play during late hours, and when they came to our apartment, they screamed at me and my Fiance saying that if the noise is too much, we shouldn't have gotten a cat (the cat would get… nervous from the noise). When we spoke with management regarding this, they came to the conclusion that it was fine and that they "had to believe" the upstairs neighbors because they had been living there longer. As for the staff: I had some of the worst customer service experiences I have ever had when dealing with Brittany at Coulee Ridge. Any time we called to request maintenance or with a question, we would have to deal with a lot of attitude and sometimes we would have to call/email multiple times over a course of several days to get a response. There was a crack in the cooling coil of our AC unit, leaking Freon into the air making it so there was a weird smell anytime it turned on and when we reported it and requested it to be fixed, we had to send multiple emails because Brittany specifically told us: "Nobody else has complained about this." before even letting a maintenance tech look at it. The best thing honestly about Coulee Ridge is the maintenance man, he actually is kind and courteous to customers and doesn't just treat us like an "interruption" to their day.

The apartments themselves are pretty nice and we rarely heard our side neighbors, it was just our upstairs neighbors that we constantly heard. Also, the underground garage was broken into multiple times during our stay and we were informed that they did not have any camera footage for it even though there are cameras at every single entrance in the building. When this occurred, there was a property wide text sent out telling people "Please do not store valuable items in the underground garage" which kind of defeats the purpose of having an underground garage. I think the month we left they started installing cameras down there so maybe this will not be a future issue.

When we moved out, we specifically left an unused air conditioning filter in our laundry room that was given to us by the maintenance man but we were still charged for a new filter. Read More

I have lived here a short period of time but it has been a great experience. The location in North East Bismarck is greatly located and can get about any where in town in roughly 10 minutes. The apartment complex is kept clean, snow is removed timely and the underground parking is wonderful. Management is great about pushing out updates and keeping tenants safe and needs met. I am glad I decided to go with these apartments over others in the surrounding area, it has made the move and transition… much less stressful. Read More

I just moved in and so far, it's been nice. The property looks nice and the underground garage has an elevator which made moving in easier. The neighbors are quiet and everyone is polite and keeps to themselves. As far as the apartment goes, it's what you'd expect for what you pay. Can't complain.

We have been here for about 2 years and we love this apartment they are thoughtfully lates out and maintenance and management are very helpful when we have had to reach out to them and they have a dog park for those who have dogs!