7/11/24
No way to contact. Issues take weeks to months to get fixed
-I have lived here for almost three years. Recently in the past 6 to 8 months, it has gone severely downhill. Getting a hold of the front office is impossible.
-The only way to talk to someone about a maintenance request that is over 4 weeks old is to call corporate and have them send an email to the main office. That takes multiple days to respond. It also took over two weeks to fix the air conditioner as well when it was getting close to 90 outside.
-Getting emails every month my renter’s... insurance is expired when it does not for another 4 months. I have uploaded and provided the documents multiple times now. Every month I have to call and complain otherwise they will try and add on another 11$ for their policy.
-My advice currently is to avoid this place at all cost. They recently raised all rent over 50$ a month. Many places around Omaha are much nicer for a similar price point they ask for now.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Maple Ridge responded to this review
We're sorry to hear about your recent frustrations. Timely communication and reliable maintenance are key parts of a positive living experience, and it's concerning to hear we've fallen short in those areas. Your feedback about delayed A/C repairs,... insurance documentation issues, and rent concerns is being taken seriously. We’d appreciate the chance to work with you directly to help resolve these problems—please reach out to us at feedback@goldmark.com.
