Springhill Ridge Apartments

I moved in one year ago after looking at many places in Omaha, and I have to say I have no regrets about coming here. Management has always been helpful and not difficult to work with. Service has always been fantastic and quick to fix problems. The quality of the apartment itself is good, nothing major to complain about. The people that live here are generally quiet and polite. I would recommend Springhill Ridge to anyone looking to live in the area.

Worst apartment experience I have ever had. Management and staff are horribly rude and do not care about their tenants. Moved here in May and my boyfriend and I loved these apartments and wanted to live here for a few years, but now regretting our choice. We expected to move in to a clean apartment, but only a month or so after living here, we began to notice SEVERAL very large pet urine stains begin to surface on the carpet (clearly from a dog, which we do not own). We have alerted management… as soon as we noticed but they have done nothing but ignore our issue and are extremely rude. The pet stains began to smell and we are worried we will not receive our full deposit back and be blamed for the stains. Pet stains do not go away unless the carpet is replaced, which they probably charged the previous tenant for without ever doing so. These stains would have ordinarily been recorded on the move-in check list of the condition of the apartment, however we didn't receive one until 2 months after moving in (after asking for one multiple times). Each time we attempt to get a solution, we are sent away by management and we cannot find any way to get a hold of the owners. We just wanted a clean apartment for the price we pay. We will not be renewing our lease. Do not choose these apartments. UPDATE: Our lease is now over and we have moved out. They are now trying to charge us $500 in damages to replace the carpet, on top of the $750 we paid in security deposits. Every apartment I have ever lived in before this one I have received my full deposits back. Read More

I have NEVER lost a security deposit. I had pneumonia and spent a week cleaning my apartment. It was spotless (I have pictures). They kept all but $30 of my security deposit. They owe me a month's rent that I overpaid to move out. I moved out February 1st and today is March 14th...I am still waiting for my money to be returned. I loved living here and sang it's praises...until I moved out. I moved because my mom died unexpectedly...I didn't need the extra grief and hassle of dealing with… all of this. Stay away...it seems great, but move out is the worst!!! Read More

This is one of the only places I know that not only says the 4th not the 5th is last day to pay rent but every other single apartment business and government consider Monday a holiday not a business day but not this place. They consider you to have your rent in on a holiday with banks aren't even open and most apartment complex that says if holiday is on the 4th then you will have to pay it on the 5th before 6pm and day is over. Not these money grubbing people who have no common sense or… decency I don't know which one it is. Read More