8/21/25
awful
Former tenant (Sept 2023 – July 2025).
Move-out was awful: damage fees with no real proof, and even an admitted rent overcharge from late 2024 was never refunded.
Most concerning: for something as important as the security deposit, management claimed it was mailed, but never provided us with any tracking, check number, or notification.
Staff ignore emails for weeks, make promises they don’t keep, and send meaningless photos instead of proper documentation.
Review from Apartments.com
Property Manager at 65 Bay Street responded to this review
We appreciate you taking the time to share your experience at 65 Bay Street. We strive to provide accurate and transparent service regarding move-out procedures and financial matters.
We are concerned to hear about the issues you encountered and... would like to understand more about your situation. Please contact us at Management@65bay.com so we can look into this further.