West Edge

Beware
I lived at this place for 2 years and let me tell you they are bad. First when I moved in my apartment had a bad roach problem that I had to get fixed myself. Also when I moved in they give you a check list and you fill out what was wrong, so when I moved out they charged me 20 per hole on the wall that I didnt make even though I put on the move in sheet that they "didnt have on file" and told me it was my responsibility to find it and turn it in. They the submit my account for collection… the following day and even the collection agency said " oh we are sorry we can even take this cause it hasn't been 30 days " the total was 182 dollars for staineds that I wrote down on the move in sheet that they couldn't find and charged me for all the thing that I had requested to be fixed and never did. And when I brought these charges up and why I was being charge so much for holes that 1 I didnt make and 2 cost 20 dollar per hold. They replied that I need to provide the proof since the move in sheet was gone . So I contacted the Corp office where all they did was pass me to a recording were no one contacted me back... now after no contact they send it to collection and messed up my credit because of there own errors. Such a horrible way to go about things and the worst part is that all during the pandemic I payed my rent while other didnt and this is how the go about it to a tenant that didnt cause problems and payed on time every time. Shame on them for ripping me off and ruining my credit Read More

Major Bug problem ! Even when you asked for someone to spray your apartment bugs show up an hour later ! Rude staff (manager)

I writing to provide a warning not to rent an apartment from Alpine Village Apartments
I live with my 88 year old mother who suffers from respiratory problems. We have been without Aircondioning for over a month and in spite of complaints, the management has failed to make the necessary repairs. We were told by employees that the A/C would not be repaired until the outdoor temperature reached near 100 degrees. The temperature frequently reached over 90 degrees in the apt.
I urge you to not… rent an apartment from Alpine Village apartments in Las Vegas. Read More

Unprofessional and they don't care about customer service cause they know people wouldn't find another apartment for cheaper then here so they don't need to be professional gaureente you go door to door asking about the apartment's and management everyone will say the same they have a playground there but it has been broken for a year or so kids can't play there. There maintenance are a joke and are like the managment unprofessional and lazy. We asked to do a couple things that would take no… more than 15-20 min to do and after a month it's still not done I can't tell you how many times the renters have to do stuff on there own because they won't do it. They lie and say that they never get your messages if you have to leave a voicemail and so much more so do yourself a favor and save the stress and find another apartment to rent cause this isn't an exaggeration it's all true!! Read More