4/4/24
Appliances don’t get fixed
I have requested 3 times over a year for my AC to get fixed and it is still broken (living in Vegas this is a huge issue) they keep saying work order complete but it is not done. I still don’t have screens on all my windows after asking again for a year and being told “they’re on back order”. They keep saying the work orders are complete just to close them out and they are nowhere near complete or fixed.
Review from Apartments.com
Property Manager at Sedona at Lone Mountain responded to this review
Hello, thank you for leaving a review. We're sorry to hear about your concerns regarding your AC and window screens, and we regret that our response did not meet your expectations. If you haven't already, please reach out to our customer care team at... residentrelations@mgproperties.com or 858-345-9004. We would appreciate the opportunity to learn more about your situation and work to address it promptly.
Maggie, MG Properties