The Landing at Civic Center Apartments

I have been here now for about two months. There has been many errors. Just recently, I went to the leasing office to get a problem resolved of a charge that was incorrect on their part and five days later the charge is still not fixed, and I had to pay for it unwillingly even though it was the fault of the leasing office as of now they are not refunding my money for a charge that was their fault. We also pay a maintenance fee yet the floors are sticky, stinky, and smell like pee on my walk to... my apartment. We also get patio violation notifications weekly sent out yet nothing changed. Whenever I called the leasing office, no one picks up. Trash is everywhere as well yet we pay a fee. These are only a few problems... there are more. Read More

They knowingly gave us an unlivable apartments, it had two broken windows, a busted pipe in the wall that has flooded us nearly a dozen times with our neighbors used water, another broken pipe under the sink, and what pipes aren't broken are clogged. I have been asking all week for a solution to cleaning the dirty water and even after promising to give us one the office hasn't. We have been here a week and it has been legally uninhabitable the entire time.

My apartment wasn't move in ready - I had to wait an extra four hours to get keys, and even then it looks like they didnt clean. Its completley outdated. The only way to get a hold of anyone is by the portal and no one answers. No one fixed the leak I had. No one is ever in the office. I finally got a direct email, but then they stopped responding.