7/3/25
Noise insulation
If you want a very unpleasant living environment, this is the place to be. The only problem is noise. Because the building is made of materials that do not provide noise insulation, you will hear everything, there is vibration and the feeling that the walls are shaking. I am tired of being a hostage to the situation, as I live on the second floor and hear constant noise from the neighbors above and complaints from the neighbors below. And if you are unlucky with your neighbors, your life here... will become unbearable. In this case, the administration is powerless and will just send letters with violations and inaction.
Review from Apartments.com
Property Manager at The Reserve of Sugarcreek responded to this review
Dear Anonymous,
We’re sorry to hear about your concerns regarding noise. Apartment living can present challenges with sound transfer, and while building materials meet all code requirements, some noise between homes is unfortunately unavoidable... .
That said, we do take noise complaints seriously. Our team follows a documented process that includes communicating with all parties involved, issuing notices when violations occur, and working with residents to encourage a respectful living environment.
While we cannot control every aspect of how neighbors live, we remain committed to addressing concerns as they are reported and doing everything within our authority to maintain a comfortable community for all residents.
- Reserve of Sugarcreek Team
