12/19/24
Did Not Feel Safe
There is a reason why this apartment is so cheap in this area. The quality of these apartments continue to go downhill and yet the rent keeps increasing. The maintenance staff is rude and will label you as “mean” if you call them with issues that are out of your control, such as pipes leaking. I dealt with three separate leakes in the same spot (underneath the shower and above the fridge). One leak resulted in me finding mold (this was after maintenance came by and said he couldn’t find any... issue), and another leak resulted in water pouring into the kitchen. I am convinced there is still mold in that apartment, and I am sure it is part of what caused my cat to develop health issues.
I only lived in this unit for four years but had the AC unit replaced a number of times due to them not blowing cool air. Both maintenance and the landlord were very slow and hesitant to change it out. Maintenance tried to tell me that it was because it was so hot outside that the AC unit wouldn’t work properly. These apartments are sweltering in the summer, so to not have a working AC unit made living there unbearable.
The roof had also recently been fixed within the last few years, and shingles were falling off by the time I moved out. That seems to be the theme with this place. Bandaids are just thrown over the problems but nothing is ever fully addressed.
Overall, I never felt fully safe living in this apartment. The neighborhood is fine, but the apartment itself always had me feeling like the ceiling would cave in at any moment. There was an incident this past summer where someone passed away in his complex, and instead of addressing the tragedy and allowing rumors to spread, I had to reach out to the landlord for answers. If you value your safety, do not live in these apartments.
Review from Apartments.com
Property Manager at Creekbend & Chase Townhomes responded to this review
Thank you for sharing your feedback about Rock Ridge Village. We truly value hearing from our residents (past and present) and are sorry to learn that your experience has not met your expectations. We take your concerns very seriously and strive to... provide a safe environment for all. Our office is open week days 10-4 and we welcome our residents to stop in or call/email any and all concerns so that they may be addressed immeadiately.
Again, Thank you for your feedback.