Heritage Knoll

Bri and her maintenance crew are top tier. Bri is very professional and super nice, she definitely makes me feel like a priority when I need anything. Her maintenance crew gets the job done as soon as they can and they do a great job every time. I would recommend this place to anyone.

Heritage Knolls has been such a peaceful and safe place to live over the last year+. Brianna (property manager) is so helpful in answering all of my crazy questions as well as addressing any concerns I may have, and maintenance staff are quick to repair the few things that have needed attention. Even the other tenants are super nice and respectful!

We were desperate, apartments are going left and right. So we see both here and the website that a two bedroom is available. We start the application process, I send an email once my portion is completed but my roommate has not completed hers. Nothing, no reply, nada. Send an email once application is completed, nothing still. Send an email about a week later asking for updates, no reply. We applied on 8/27/21, paid $250, now it’s 9/16/21 and I haven’t heard anything. My credit score shows it’s… been run but no email or update on the website show a change. DO NOT WASTE YOUR TIME, ENERGY, OR MONEY! Read More

I scheduled an appointment online for 10:00 am. Showed up at 9:45, no one was there. There was a sign on the door that said someone would be available at 10. I knocked on the office door several times and no one answered. I called the contact number several times during this time as well. I left at 10:15 am. I did not hear back from them until I responded to the “Thank you for touring our property! Please let me know if you have any questions” text that was sent noon that day. I informed them… that I was stood up and have not received a response yet. Very poor customer service. Read More