Kensington Club Apartments

I Recently moved out after only being there for 6 months. They take for ever for work orders, the one I placed took over 3 months and I went to the office multiple times to check up and let them know. As we were moving out in the pre-move out inspection they said everything looked great and that we didn't to be present on the final inspection. upon moving out we get the final inspection and they basically charged us for everything, even though we left the apartment cleaner than when we received... it. The most ridiculous charge was $250 for removing baby proofing clips from the kitchen cabinets 6-8 due to "damages" as they were placed on with double sided tape. I even replaced them a few times with no damage whatsoever. I understand we forget to remove them, but $250 ARE YOU KIDDING ME.

In conclusion:
1. rent isn't cheap
2. amenities aren't the best, we even had to pay to use the party room.
3. do not trust the pictures on the website
4. read the lease agreement in detail, as they have a million fees when moving out.
5. work orders take forever, as they only have 5 maintenance for 500 apts

overall it my fault for not doing my due diligence, if I had I wouldn't have pick Kensington as my place of residence. Read More

Like any huge development, there are some issues, but any issues I’ve had are taken care of basically immediately. It’s nice to live somewhere where the office staff realizes you’re a human just trying to make your home there. The location literally cannot be beat and the rent is a great price for the location! I would recommend Kensington to anyone moving to the area.

I should not move here, don't even look. We moved here thinking it's a safe and quiet environment to raise a child in, but it's not! There is a lot of police activity. A lot of drug dealers that live over here and a lot of car theft! The walls are SUPER THIN. Kensington Club is over priced! The lease terms SUCK. There's a lot of unnecessary fees you have to pay when you sign the lease. Once you move in, the customer service is HORRIBLE! My packages and mail have gotten stolen multiple times. The... floors are so cheap, you can't mop them w out the floor coming up. First and last year here. I had two floods in my townhouse due to the water heater breaking and the second time, the washing machine. Read More

This place is horrible. Completely unsafe. Maintenance never actually comes and if they do it’s days to weeks late and they fix it with duct tape no matter what it is. They over charge just to put money in their pockets because idk where else all the money would go. You can hear everything your neighbors are doing. Only live here if you want you’re car broken into or your apartment want to listen to neighbors. It’s a full on scam and nothing is updated. They charge you with anything any chance... they get! Read More

DO NOT LIVE HERE. Police don't even recommend living here. NOT SAFE.
First off, all the viewings are during the day and the demo unit you get to see is literally their best. I was fooled as were many others. The apartments are disgusting, maintenance takes forever to fix anything and your mail gets stolen.
BUT HERE IS THE REAL REASON WHY NOT TO LIVE HERE.
My car was vandalized here (they managed to jack up my car and steal the parts from underneath it with a battery powered saw) ,,, IN BROAD... DAYLIGHT. Best part, when making a police report, the officer said it happens here alot, along with domestic violence cases, drug busts, and general thievery.
People have broken into my friend's car numerous times and a huge drug raid happened here last November. Look it up, it's on Lancaster Online.
There are NO cameras to protect you, lamp posts don't actually turn on at night, your front door does NOT actually lock and worst of all, when you tell them, they don't care. Your safety isn't of their concern apparently.
Please, just save yourself from the terrible time that is being a resident here.

P.S. "Free heat" because the cold air leaks right through your windows. :)
OH and their pool? you can only use 2 months out of the year and is an additional cost when you sign. They don't tell you that.
OH did i mention it's mandatory to pay the pool fee and clubhouse fee even if you don't use the amenities? Read More