Henry on the Park Apartments

DO NOT LIVE HERE!
NO HOT WATER

My job requires me to move around a lot. Over the years, I have lived/worked in several cities great cities and areas throughout the US. This has to be one of my worst choices(time crunch decision). We have loved everything about our move to the Philadelphia area apart from living here.

It's really a shame since the location is great and the apartment size is rather large. Still I will not be renewing my lease. Since Oct. 2025. my apartment hasn't had functioning... hot water. Maintenance just keeps checking but not fixing the issue.
The list goes on. My neighbors have been plagued by pest/rodents, somehow we thankfully have not any issues. I know some of the other building have issues with heat so this list just keeps going on at this place.

I've heard from locals in the past, this was a great place to live. It no longer is! LOOK ELSEWHERE! Read More

Every time I wake middle of the night I’m busy catching mice. Kitchen always clean , no food out , swept mopped no dishes in sink and I still deal with mice every night it’s ridiculous waiting to move out

Garbage is disposed everywhere and dogs pee on the elevators and hallways. Urine leaks from the unit above me into my bathroom. Management does not respond.

Moved in Nov 2024. The hallways are dirty they drag your trash down the halls when removing it so you can expect to see trash in the hallways due to tearing of the bags. Elevators work when they want and are filthy, management is deplorable horrible customer service! Our building roof was damaged due to the recent wind storm now my whole apartment is destroyed due to the recent rain storm. Every room is damaged even closets all of my personal property is ruined management showed no sympathy... thank god for renters insurance. They demo my apartment still with my belongings inside my apartment is down to the studs and we have been displaced for days Read More

This is the worst property I have ever lived at. We have been here six months and during that time it has been a nightmare. The leasing team is terrible. The maintenance team is terrible with the exception of one employee. The property is dirty and old.

Let’s get right down to the pros and cons

Pro: large space for reasonable price

Cons: - Elevators are always dirty
- Hallways always smell like trash
- The way they take trash here is terrible. You have to leave your trash in the hallways
-... Maintenance team is lazy, slow and they close out work orders without completing them
- Management is terrible. They don’t ever answer the phone, they don’t do anything to help residents and ignore emails. They only respond to aggression
- We had to have our fridge replaced because it kept making loud noises and the light went out. It got so bad we could hear the noises from our bedroom and that took them almost two months to replace after they tried not to.
- When they replaced our fridge they left it in the hallways for two days and when we got it there was a dead roach inside and we got roaches from it being in the hallway
- The shower was so dirty when we moved in that after every shower the shower floor would fill up with black gunk from god knows how long. We had to clean it our selves
- Our shower door was broke for over a month and they didn’t fix it until we threatened legal action
- Our sink was broke for a month and they didn’t fix it until we threatened legal action
- We haven’t had air in our apartment for almost a month now and they closed out the work order without actually fixing our air. We threatened legal action and they still haven’t fixed our air and act like they don’t care. It’s August so it’s 85 degrees in here and we cannot sleep here currently. Also we were told other residents haven’t had air in their units since June.
- Our toilets broke and wouldn’t flush and it took them two weeks to even come out and look at it
- The hvac system was so dusty when we moved in that I couldn’t even sleep with the air on. We had to have them come change the filter and the maintenance guy told us it was disgusting and extremely dusty from years of not being cleaned or changed themselves
- The stairways are dirty and always smell like pee
- The first floor in building C always smells like weed
- They have bugs.
-The community is very loud and they drive crazy through the parking lot.

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