Boltons Landing

Arrived to take a scheduled tour and after walking into the leasing office was waved over to an office and greeted by an employee who remained seated, as if my arrival was an imposition on the employees time. It also appeared that the office had no idea of the scheduled tour. When the employee went to get the keys to the model apartment it turned out the property manager had the keys, was off site, and it would be 10 minutes until they returned.

The behavior towards and lack of preparation… for a potential tenant signaled to me that Bolton’s Landing Apartments are not concerned with providing good customer service. This made me wonder what their service level to actual tenants is like. Instead of waiting 10 minutes to see the apartment, I had gotten all the information I needed and decided to take my business elsewhere.

I hope this review prompts the management team to make improvements in their customer service. Read More

I would just like to say that the reviews that have been left lately on here and elsewhere are very different than the one I’m going to give and the the experiences I’ve had with this property during my time here. While yes, things could have been a little more quick like with the repairs with the compactor when it would break due to incompetent residents, or better lighting on the property. But overall, I’ve enjoyed my tenure here, and things have been fixed in a relatively timely manner.… Unfortunately the management has cycled out rather frequently over the years, and that’s something I wish would have been better. But throughout my entire time at the property there was a manager named Chris that was the most friendly, insightful, and helpful with any and all of my needs. When I went to turn in my keys to move out, I was saddened to find out he had moved on from the property. While I feel his absence will be a major loss for the community, I feel confident for current and future residents that the person to replace him will be on par with his work. Read More

There have been multiple shootings with one homicide in the last year. This complex is very dangerous and no security improvements were made by management as promised, even after a man was murdered a few months ago. Garbage overflows and maintenance never gets done.

Bolton's Landing is short on activities sponsored for the children, they also need to be more diligent about making sure that the dog owners poop a scoop!