5/5/26
NOT FIXING MOLD IN WASHING MACHINE! They claim that it’s a “cosmetic issue”
They are saying the mold in the washing machine is a "cosmetic issue" even though it's smells like mold and looks like mold. We have been living here for a month and they have still have not fixed the washing machine and it's to the point that we are waking up feeling sick all the time. Mold is a health hazard and it says in paragraph 25 and 31 of our lease that they must fix anything that causes health hazards.... Yet that won't fix this so we have been going back and forth with them for a... month now.The apartment was disgusting when we moved in. The paint job is horrible and they didn't clean before they painted so they just painted a bunch of hair into the wall.. the floors were covered in filth and shoe prints. The cabinets in the kitchen have a paper that was poorly put on so it's now coming up. Once we moved our stuff in I noticed there was glass stuck in the dishwasher. At least the location is good.
Review from Apartments.com
Property Manager at South Ridge responded to this review
Thank you for connecting with us. We are committed to providing well-maintained apartment homes, and we are sorry to hear that your washing machine concerns have not been addressed to your satisfaction. When you have a moment, please reach out to us... at Southridge-CM@pegasusnext.com so we can discuss this further and explore possible solutions.













