Glass Creek Village

The office staff parks their golf cart in a handicap spot. They do this every day and it prevents handicap people from accessing mailboxes, clubhouse, office, etc. This is abuse of power and shows no respect for residents.

My upstairs neighbor has a young child and he likes to run. Apartment management cannot actually do anything about it and I have to break lease early. In addition, every time I try to use air conditioning or heating a pungent smell is coming. I talked about this to apartment management and they told me that it was ozone. They were treating upstairs unit for burning smell. They reassured me smell will go away in few weeks. It has been 2 months and ozone smell is still here and I cannot use AC or... heating without making my life hell.

Very poor experience overall. Read More

closes work orders without anything being done, my heat and ac doesn't work properly, tub leaks, stove was dented in the middle so all my food slides to one side of my pans, microwave has buttons that don't work, this place is poorly managed, there is dog poop left everywhere, i have reached out multiple times and been ignored or lied to and they wont just be real with you

We moved here in the early summer before one of the buildings burned down and have been here for about 4 months now. The complex is nice because of the close proximity to things in the area. No shortage of food or grocery stores which is really nice. But something major must have changed with the management because the entire staff is gone. When we first moved in, Kayla was our go to person and now she is no longer here. We had a few maintenance issues that were very quickly resolved and we were... happy for the most part. However lately things are going downhill and it’s frustrating. Our dishwasher broke and has a bad electrical fire smell. We reported it and they have done absolutely nothing to resolve the issue. I stopped by the office to ask why, because they refuse to answer the office phone and was told that the “entire maintenance staff walked out” and they “don’t know if or when they can get to it” There is constantly trash overflowing from the dumpsters and furniture that has been dumped that’s been sitting for weeks. It’s a shame that the place is going downhill. I’m sure we’ll get the typical “we’re sorry come talk to the office” generic response, but hopefully someone who has some power to make changes here reads this and fixes the problems. We’re really bummed that things have gone downhill and hope they get on top of things to get back on track. Read More

Lived here since 2019 and have loved it. Office staff is great and very responsive to any service requests I may have. Will be renewing my lease again later this month.